العربية Register your restaurant

For restaurants in Oman and the Gulf

Ahmed answers your WhatsApp. You run the restaurant.

An assistant we set up for your restaurant. He takes bookings, answers menu questions in Gulf Arabic, and hands the chat to you when a guest needs a person.

Register your restaurantSee Ahmed reply

We only switch Ahmed on for your guests once you approve.

What the guest seesSample data
  • We only switch Ahmed on for your guests once you approve.
  • On the WhatsApp Business Platform
  • An Omani company · Bawshar, Muscat

Watch Ahmed work

Sample chats from a fictional restaurant, shown in English (Ahmed replies in Gulf Arabic), next to the restaurant dashboard that’s coming soon.

Booking

Read the whole conversation
What you seeComing soon
Sample data
Cardamom Island KitchenBookings
Conversations
Mazin7:41 pm
Hi, do you have a table for four…Ahmed is replying
Nouf7:12 pm
Great, see you at 7Ahmed is replying
Badr6:58 pm
A table by the window, pleaseAhmed is replying
Friday bookings
2 bookings
7:00 pm
Nouf2 guests · WhatsApp
Confirmed
8:30 pm
Mazin4 guests · WhatsApp
Confirmed
9:30 pm
Badr6 guests · WhatsApp
Confirmed
What the guest sees
What you seeComing soon
Sample data
Cardamom Island KitchenBookings
Conversations
Mazin7:41 pm
Hi, do you have a table for four…Ahmed is replying
Nouf7:12 pm
Great, see you at 7Ahmed is replying
Badr6:58 pm
A table by the window, pleaseAhmed is replying
Friday bookings
3 bookings
7:00 pm
Nouf2 guests · WhatsApp
Confirmed
8:30 pm
Mazin4 guests · WhatsApp
Confirmed
9:30 pm
Badr6 guests · WhatsApp
Confirmed
What the guest sees

The whole conversation · Booking

  1. Guest: Hi, do you have a table for four on Friday?
  2. Ahmed: Hi Mazin, I’m Ahmed, the AI assistant for Cardamom Island Kitchen. What time would you like?
  3. Guest: 8:30pm
  4. Ahmed: Let me check for you.
  5. Ahmed: We have a table for four on Friday at 8:30pm, under Mazin. Shall I book it?
  6. Guest: Yes please
  7. Ahmed: Your booking is confirmed.

What Ahmed does

Three jobs on WhatsApp, from the menu and details you send us.

Sample data

  • Takes bookings

    Asks how many and what time, then books the table under the guest’s name.

    Do you have a table for four on Friday?
    Hello! What time would you like?

  • Answers menu questions

    Only from the details you send us. If he doesn’t know, he doesn’t guess.

    How much is the Qabooli?
    The Lamb Qabooli is 3.800 OMR.

  • Gets the guest to your team

    When a guest asks for the manager, or is upset.

    Can I speak to the manager?
    I’ve passed your question to the restaurant team.

Works on WhatsApp.

From Ahmed to your team

He passes the chat to your team and tells the guest he’s passed their feedback on to the team.

Sample data

  1. The guest complains

    Yousef writes that the food reached their table cold.

    The guest sees
    We had dinner with you last night, and the food came to the table cold.
    9:12 pm

  2. Ahmed hands over

    He apologises. No times, no promises.

    The guest sees
    I’m sorry, that shouldn’t happen.
    9:12 pm
    I’ve passed your feedback to the restaurant team.
    9:12 pm
    On your dashboardComing soon
    Waiting for someone on your team.

  3. The first reply takes it

    Coming soon

    Whoever on your team replies first from the dashboard gets the chat.

    On your dashboard
    You’re replying now
    You · 9:14 pm
    Hi Yousef, it’s Sara from the restaurant. Let me find out what happened.

  4. Done

    Coming soon

    Press Done on the dashboard. Nothing is sent to the guest.

    On your dashboard
    When you’re finished, press Done

    Back with Ahmed · 9:16 pm

  5. Ahmed carries on

    Coming soon

    Once you hand it back, Ahmed picks up from the guest’s next message.

    The guest sees
    Thanks, appreciate it.
    9:17 pm
    You’re welcome, Yousef. If you need anything else, just message us.
    9:17 pm

Your day on one screen

Coming soon

A dashboard where you see what Ahmed brought in each day: the bookings he took and the chats waiting for you. On your computer and your phone.

Sample data
Sample data
Cardamom Island KitchenHome
Waiting for you1
Yousef9:12 pm
We had dinner with you last… Waiting for reply
This week from Ahmed
14bookings Ahmed took
3chats passed to your team
Today’s bookings3
7:00 pm
Nouf2 guests · WhatsApp
Confirmed
8:30 pm
Mazin4 guests · WhatsApp
Confirmed
9:30 pm
Badr6 guests · WhatsApp
Confirmed
Cardamom Island Kitchen
Waiting for you1
Yousef9:12 pm
We had dinner with you last… Waiting for reply
This week from Ahmed
14bookings Ahmed took
3chats passed to your team

Set up in five steps

And we help with every step.

  1. Contact us

    Talk to us, and we open an account for your restaurant on LABYO.

  2. Connect WhatsApp

    With your restaurant’s number, on the WhatsApp Business Platform.

  3. Send us your menu and details

    Dishes and prices, opening hours and address. We set up Ahmed’s replies from them.

  4. Try Ahmed yourself

    Chat with him and see how he replies.

  5. Switch him on when you’re ready

    We switch him on for your number, and he starts answering your guests.

Questions before you start

No. Ahmed is an AI assistant we set up for your restaurant on LABYO. He answers your guests from your restaurant’s WhatsApp number.

A WhatsApp number for your restaurant, connected on the WhatsApp Business Platform, plus your menu and details.

Before he books anything, he checks your available times.

He doesn’t guess. If he doesn’t know, or a guest is upset, he hands the chat to your team.

It’s stored in the EU and passes through our AI provider in the US. We use it only to answer your guests.

Read the privacy policy

LABYO is an Omani startup founded by Mohammed Alarimi. Want to talk?

All questions

Let Ahmed answer for you

We switch him on for your restaurant with you, step by step.

Register your restaurant

An Omani company · Bawshar, Muscat